No more dealing with people who want to vent. No more time-wasters. No more "just had a quick question." Clara fields it all and hands back only the leads worth chasing.
In under 5 minutes Clara runs the kind of intake calls that ruin half your day
▸ Your paralegals work very hard at their jobs.
▸ That's the problem. When someone calls in upset, scared, or just looking for someone to listen, your team does what good people do.
▸ They stay on the line. They gather some facts. They calm the caller down and walk them through what happens next.
▸ Then the call ends, and there was never a case there at all.
▸ The next thing you know, two hours of their day was spent on go-nowhere calls.
▸ It happens dozens of times a week. Each one feels small. Together, they quietly drain the hours you're actually in business to bill.
Median billed rate for a paralegal's time.
Source: Florida Bar
At 30 minutes each, gathering facts and calming callers is costing you thousands.
Per month — Paralegal time spent on calls that never become cases.
(5 calls × 0.5 hr × $135 × 20 workdays per month)
Handles all of it for a tiny fraction of the cost. Freeing up your team to focus on billable work.
You're already paying for intake. Right now it just costs multiple times more than it needs to and ties up your best people.
Here's what happens on every call…
The moment a prospective client calls, Clara picks up in a calm, professional voice and starts the conversation. No voicemail, no hold music, no missed opportunities because it's after 5pm. She never misses a call, and she never takes a day off.
Clara runs the intake flow built for your practice areas, whether the caller is dealing with a wrongful termination, an injury, an estate plan, an elder law matter, a tax issue or just about any other kind of issue that your firm can help with. She listens, gathers the facts that matter, and lets the caller feel heard, without tying up anyone on your team.
The second the call ends, the full transcript, audio recording, plain-English summary, contact details, and structured notes land in your dashboard. You're notified right away. Nothing to chase down, nothing lost on a sticky note.
An attorney reviews the intake and tells the paralegal what to do next. Book the consult, or tell them you aren't the right fit to help them. Either way, your team starts from a clean, complete picture instead of a cold phone ringing at the worst possible moment.
Clara Does the Listening. You do the Lawyering.
Features
Both in English and Spanish, Clara answers in a calm, natural voice and guides the caller through a real conversation, so every caller feels heard and your team stays off the phone.
Built for smaller personal law firms. Clara asks the right questions for the matter at hand, so what lands on your desk is already sorted.
Every word, captured and searchable. Settle "what did they actually say" in seconds instead of trusting a hurried note.
The complete call, saved. Replay anything for review, training, or the record.
Name, phone, email, mailing address, and more, all in one place. When you decide to call back, you're not hunting for a number.
The short version first. Your attorney reads a clean summary in thirty seconds and knows whether it's worth a callback before opening the full file.
You're alerted the moment a new intake lands and when a callback is due. No good lead goes cold, no follow-up slips through the cracks.
Clara is configured around your practice areas, your intake priorities, and the way your firm already works. She fits your process, not the other way around.
Practice Areas
Clara is made for the firms that live with high call volume, the ones where the same kinds of callers come through every day and someone has to sort the real matters from the noise. If that's your practice, Clara already speaks your language.
Employment status, termination, retaliation, discrimination, harassment, wage and hour issues, leave and accommodation requests.
Accident type, liability facts, injuries, treatment, insurance, witnesses, damages, and wage loss.
Household structure, assets, beneficiaries, fiduciaries, and planning goals.
Long-term care planning, incapacity concerns, Medicaid issues, asset protection, family decision-making, and elder exploitation concerns.
IRS or state tax issues, tax years involved, amount owed, unfiled returns, notices, levies, liens, and hardship factors.
Marriage and separation status, children, custody, support, alimony, court orders, modifications, and urgent family issues.
Marriage and separation dates, children, property division, debts, support, court status, and urgency or safety concerns.
Provider information, treatment dates, alleged negligence, resulting injury, current condition, medical records, and wrongful death issues if applicable.
Workplace injury details, employer reporting, medical treatment, claim status, work restrictions, denial issues, and lost wages.
Household income, debts, assets, prior filings, garnishments, foreclosure or repossession risk, and financial hardship triggers.
Eviction notices, court dates, lockouts, unsafe conditions, rent issues, subsidy problems, lease details, and housing-related urgency.
Clara can be configured around the intake logic your firm runs most. If you handle it on the phone, she can be trained for it.
** Clara is purpose-built for consumer-facing firms. She isn't a generic corporate or B2B intake tool, and that's the point. Every question she asks was shaped around the matters these practices actually take.
Take A Look Under The Hood
Right now, a returned intake call is a guessing game. Who called? What did they say? Did anyone write it down? With Clara, you open the dashboard and it's all there, the whole story, ready before you've finished your coffee.
Every intake includes:
So when your attorney or paralegal opens a new intake, they're not starting cold. They already know what happened, what documents might exist, what deadlines could be looming, and whether this person is worth a callback, before they ever pick up the phone. The decision that used to take a fifteen-minute call now takes one glance.
Here's the simple math. Your paralegals bill out at a median of $135 an hour. Every dead-end intake call ties up that time, gathering facts, calming the caller, explaining next steps, for a matter that was never going to happen.
You don't need many of those calls to blow past what Clara costs.
The math, conservatively…
Say your team handles just 5 dead-end intake calls a day, about 30 minutes each.
That's 12.5 hours a week. At $135/hour, that's $6,750 a month in paralegal time spent on calls that never become cases.
Clara handles all of it for around $1,000 a month.
You're not adding a cost. You're replacing a bigger one, and getting faster response times, cleaner records, and fewer missed case opportunities.
**Rate per the Florida Bar; paralegal billable-hour data per NALA. Adjust the call volume to your own firm, most run higher than listed above.
Your paralegals stop repeating the same screening conversation ten times a day and get back to the billable work you hired them for.
Clara answers instantly, every time, even at 7pm, even when the whole office is slammed. No voicemail, no lost lead, no callback that comes a day too late.
Your attorneys read a clean summary before they spend a minute on the matter. They decide who's worth the time instead of finding out the hard way.
Every transcript, recording, note, and contact detail lives in one searchable place. No sticky notes, no "who took that call," no lead quietly going cold.
Every caller gets a calm, professional intake from the first ring. The people who do have a real case meet a firm that already feels organized and on top of it.
Take on every inbound call without putting another body on payroll. Clara absorbs the first-touch volume so you can grow before you have to staff up.
Clara was never built to practice law. She's built to take the first call, gather the facts, and hand your team a clean, organized record. Every real decision, who to call back, whether to take the case, what happens next, stays exactly where it belongs: with your attorneys and staff.
The ABA's guidance on AI in law firms (Formal Opinion 512) comes down to a few principles: that lawyers stay competent in the tools they use, protect client confidentiality, and keep human judgment in charge. We built Clara around those same principles, because a tool that puts your team at risk wouldn't be worth using.
A human always makes the decisions. Clara organizes and routes; your team reviews and acts.
Configured to your firm. Your practice areas, your intake questions, your priorities.
You control recording and transcripts. Disclosure and retention settings are configured to fit your policies and your state's rules.
Everything is documented. Full transcripts, recordings, and summaries on file for every call, so nothing is a mystery later.
You've seen the math. Every day, dead-end calls quietly pull your paralegals off the work you actually pay them for, and the real cases wait in line behind the venters.
Clara ends that. She takes every call, sorts the real matters from the noise, and hands your team a clean file and a clear decision.
See it run on the kind of calls your firm gets every day.